The Code of Conduct for registered migration agents is set out in legislation to regulate the conduct of registered migration agents. It prescribes agent’s obligations towards clients.
Provision for a Code of Conduct for migration agents is set out in Section 314 of the Migration Act 1958 and is prescribed in Schedule 2, Regulation 8 of the Migration Agents Regulations 1998.
To access a full copy of the Code of Conduction, please visit the link below:
Code of Conduct for registered migration agents (419KB PDF)
What are our obligations under the Code?
Under the Code we have a range of obligations covering:
- our interactions with clients
- our fees and charges, record keeping and financial management
- our responsibilities toward other agents
- any employees we may have
- the requirement that we respond if a complaint is made against you